Speak to the team

Reservations : + 44 (0)871 200 0440

Reservations opening hours:
Monday-Friday: 0900 - 1700
Saturday: 0900 - 1300
Sunday: 1300 - 1700
Bank Holidays: 1000 - 1600

E-Mail Reservations: reservations@citywing.com

Customer Services

We are always looking for ways to improve our customer service, but if you have any concerns or queries, please let us know. Send all correspondence to the address below, marking it for the attention of the Customer Services Department.

To assist us in locating your booking, please provide your original citywing.com booking reference number, passenger name and date of travel with all correspondence.

We aim to respond to all letters and e-mails within 28 days. Alternatively, you can email Customer Services at customer.services@citywing.com

Our head office is located at:

Citywing Aviation Services
Hangar 9
Isle of Man Airport
Ballasalla, Isle Of Man

Please note we are only able to see visitors at this address if they have made a prior appointment by telephone.

Book Flights






Child (-11)

Infants (-2)

No debit card fees.
No fuel surcharges


Including two weeks free parking at Gloucester Airport