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Due to the size of our aircraft we have to strictly enforce baggage restrictions.
Citywing does not accept human remains for carriage on any routes. The carriage of ashes is permitted provided a copy of the death certificate and the cremation certificate accompanies them. The passenger in possession of the ashes must ensure they are securely packaged in an appropriate container and should include them in their hand baggage. The check in staff must be informed.
The carriage of live animals, including insects, reptiles, or any other form of livestock is not permitted.
If your baggage is damaged, lost or delayed during a flight, you must advise a member of ground handling staff immediately and before leaving the airport. In the event of loss or damage to baggage the airline's liability is normally limited to £15 per kg for checked baggage, and to £285 for unchecked baggage (regardless of weight). Passengers are advised to take out their own insurance to cover the value of their baggage and its contents. We will not accept liability for valuable items (e.g. jewellery, antiques, mobile phones, important documents, laptops, cash etc.) or fragile items (e.g. laptops). Wherever possible, these should be carried as hand luggage, and remain the passenger’s responsibility. It is our policy to refund £25 once a bag has been reported missing for 24 hours or more to contribute towards any emergency purchases whilst awaiting delivery of delayed luggage (e.g. toiletries etc.) In the course of normal handling, your luggage may show signs of wear and tear. We accept no responsibility for the following:
If your baggage is damaged, lost or delayed during a flight, you must advise a member of ground handling staff immediately and before leaving the airport.
In the event of loss or damage to baggage the airline's liability is normally limited to £15 per kg for checked baggage, and to £285 for unchecked baggage (regardless of weight).
Some liquids are allowed through airport security check points. However, there are however, restrictions on the quantity of liquids that can be taken through:
Passengers may carry small quantities of liquids, but only within separate containers less than 100ml.
These containers must be brought to the airport contained in a single, transparent, re-sealable plastic bag (about the size of a small freezer bag), which itself must not exceed 1 litre in capacity (approximately 20cm x 20cm). The contents of the plastic bag must fit comfortably, with the bag tightly sealed. Each passenger is limited to one bag of liquids.
The bag must be presented separately for examination at the airport security point.
Remember that 'liquids' includes:
Essential medicines for the period of the trip may be permitted in larger quantities above the 100ml limit, but will be subject to authentication. Passengers must have obtained the prior agreement of the airline with which they are travelling and their departure airport. Passengers must also bring with them supporting documentation from a relevant qualified medical professional.
Including two weeks free parking at Gloucester Airport